Knox 911 Creates More Capacity for Emergency Calls with ASAP Service
New digital alarm delivery reduces administrative call traffic and allows telecommunicators to...
Better Together: How AI Call Automation and ASAP Service Can Support the Modern ECC
How do we give our telecommunicators more time for emergencies without adding staff?
Emergency...
Motorola Solutions Named Platinum CAD Partner for The Monitoring Association's ASAP Program
Partnership supports modernization of alarm-to-911 data exchange through new API integration
...
LakeComm 911 Automates Alarm Processing, Saving Up To 133 Hours Monthly and Advancing Emergency Response Efficiency
Libertyville, Ill. (June 11, 2026) — LakeComm 911 is modernizing its public safety response...
ASAP Service Helps Minnesota 911 Center Reclaim Hours, Reduce Errors, and Speed Response
Rochester, Minn. (May 7, 2026) — The Rochester-Olmsted County Emergency Communications Center (ECC)...
Oklahoma City Turns to ASAP Service to Speed Emergency Response
Oklahoma City (April 23, 2026) — Oklahoma City Police Department 911 Communications announced that...
New Technology to Reduce Alarm Call Processing Times for Coweta County 911
Newnan, Ga. (March 5, 2026) — Coweta County 911 announced that it has gone live with Automated...
A Better Mousetrap
The article below was featured in The Call, The Official Publication of NENA: The 9-1-1...
Berks County Cuts Thousands of Manual Alarm Calls and Speeds Response with ASAP Service
Berks County, Pa. (February 5, 2026) – Berks County is significantly reducing thousands of manual...
Osceola County Launches ASAP Service, Reducing Alarm Call Handling by Up to Eight Minutes Per Incident
Osceola County, Fla. (January 19, 2026) – Osceola County, located within the Orlando metropolitan...